FREE WORLDWIDE SHIPPING FOR CHRISTMAS SALE ONLY

FAQ

To provide you the best customer experience, your feedback is greatly encouraged and appreciated.

If you have any questions please feel free to email us at info@blueboxavenue.com where our customer service team will get back to you as soon as possible.

 

How long will it take to receive my order?

  • Please note that we require 1 to 3  working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order as soon as possible!
  • Once your order is dispatched, please allow 2-4 weeks for all orders to arrive. Please consider any holidays that might impact delivery times.
  • Please also make sure your shipping address information is correct to ensure faster and safer delivery.

What if i am not satisfied with the product?

  • 30-day money back guarantee. If you are not completely satisfied for whatever reason, return the product to us within 30 days and you will receive a refund of either your purchase price or the lowest retail price at which the same item has been offered since your date of purchase or we will provide a product replacement.
  • Please contact us for more information.

What if i need to return something?

  • No worries! Contact us right away and we'll help guide you through the process to send the item back.

Do you ship internationally?

  • Yes, we ship worldwide.
  • All prices listed on our website are in USD. 

    Will i receive a confirmation number after i place my order?

    • Yes, all customers will receive an order number after placing their orders.
    • Please contact us if you do not receive one within 24 hours.

    Who can i contact if i have a problem with my order?

    • All inquires can be forwarded to info@blueboxavenue.com or through our Contact Us page.

    What payment methods do you accept?

    • We accept all Major Credit Cards (VISA, Mastercard, AMEX) and Paypal payments.

    Is checkout on this site safe and secure?

    • Yes you can be absolutely sure that all purchases here are safe and secure.

    If i enter my email address will you sell my information?

    • We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and discount codes.