FAQ
To provide you the best customer experience, your feedback is greatly encouraged and appreciated.
If you have any questions please feel free to email us at info@blueboxavenue.com where our customer service team will get back to you as soon as possible.
How long will it take to receive my order?
- Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order as soon as possible!
- Once your order is dispatched, please allow 2-4 weeks for all orders to arrive. Please consider any holidays that might impact delivery times.
- Please also make sure your shipping address information is correct to ensure faster and safer delivery.
What if i am not satisfied with the product?
- 30-day money back guarantee. If you are not completely satisfied for whatever reason, return the product to us within 30 days and you will receive a refund of either your purchase price or the lowest retail price at which the same item has been offered since your date of purchase or we will provide a product replacement.
- Please contact us for more information.
What if i need to return something?
- No worries! Contact us right away and we'll help guide you through the process to send the item back.
Do you ship internationally?
- Yes, we ship worldwide.
- All prices listed on our website are in USD.
Will i receive a confirmation number after i place my order?
- Yes, all customers will receive an order number after placing their orders.
- Please contact us if you do not receive one within 24 hours.
Who can i contact if i have a problem with my order?
- All inquires can be forwarded to info@blueboxavenue.com or through our Contact Us page.
What payment methods do you accept?
- We accept all Major Credit Cards (VISA, Mastercard, AMEX) and Paypal payments.
Is checkout on this site safe and secure?
- Yes you can be absolutely sure that all purchases here are safe and secure.
If i enter my email address will you sell my information?
- We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and discount codes.